Privacy Policy

Last Updated: [19-11-2025]

Your privacy is extremely important to Thekuwa Junction (“Company”, “we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information required for order processing, customer support, and website functionality.

1.1 Personal Information

When you place an order or create an account, we may collect:

Full Name
Phone Number
Email Address
Billing & Shipping Address
Payment information (processed securely via third-party gateways; we do NOT store card/UPI details)

1.2 Non-Personal Information

We may automatically collect:

IP address
Device type
Browser type
Pages visited
Time spent on website
Cookies & similar tracking data

This helps us improve performance and security.

2. How We Use Your Information

We use your information only for legitimate purposes, including:

Processing your orders
Delivery & shipping updates
Customer support and communication
Payment verification
Preventing fraud or unauthorized actions
Website optimization and security
Sending order confirmation emails/SMS
Improving customer experience

We do not sell, rent, or trade your personal data to any third party.

3. Sharing Your Information

We share your information only when necessary, and only with trusted partners:

3.1 Delivery & Courier Partners

To deliver your order to the provided address.

3.2 Payment Gateways

UPI, cards, wallet systems, etc.
We do not store your payment details — all payments are processed securely.

3.3 Legal or Government Requirements

We may disclose information if required by:

Law
Court orders
Investigation of fraud or security threats

3.4 Technical Service Providers

For website hosting, analytics, security, and performance monitoring.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve loading speed
Help maintain your cart
Customize your experience
Analyze website traffic

You may disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Security

We apply strict security measures to protect your information:

Encrypted transmission (HTTPS/SSL)
Secure server environment
Controlled access
No storage of payment card details
Regular audits & malware protection

However, no method of online transmission or storage is 100% secure.
By using the website, you accept this risk.

6. Data Retention

We retain your information only as long as necessary for:

Fulfilling orders
Legal and tax compliance
Customer service
Fraud prevention

Once data is no longer required, it is deleted or anonymized.

7. Your Rights

Depending on your region, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (where legally allowed)
Opt out of marketing communication
Withdraw consent
Disable cookies

To exercise your rights, contact us at:
support@thekuwajunction.com

8. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age.
If you believe a minor has provided us personal data, contact us immediately for removal.

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices, security, or content.

10. Changes to This Privacy Policy

We may update this policy anytime.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of our website after changes means you accept the updated policy.

11. Contact Information

For questions, concerns, or privacy requests, contact:

support@thekuwajunction.com
+91-XXXXXXXXXX